Thank you, Carol, for sharing an empowering way to use "What If Upping" to move through a frustrating situation:
I met you at Unity on the Avenue and just had to share this with you. I have had some pretty unpleasant experiences with <my internet service provider>. I won't go into detail but it usually entails at least an hour on the phone to resolve and tons of frustration.
My internet promotion was expiring and I found myself dreading calling them about a new promotion. I finally started what if upping; What if it's a pleasant call? What if I get an even better deal than I have now? What if this is a completely different experience than I've ever had with them?
Bottom line: I got a great representative who got me an even better deal than I had before.
Thanks for the inspiration! I see you're all rested and refreshed and doing some interesting things. Enjoy!